Home Business Aadhaar-mobile verification: No relief for NRIs, senior citizens and handicapped

Aadhaar-mobile verification: No relief for NRIs, senior citizens and handicapped


(G.N.S) Dt. 11
New Delhi
Senior citizens, NRIs and handicapped people are still awaiting a solution to their long pending mobile-Aadhaar verification problem despite the Department of Telecommunications (DoT) deadline for providing relief having expired on January 1.
The main problem faced by this category of people was their inability to physically visit stores of telecom service providers to verify their Aadhaar biometrics or their fingerprints were worn out. Consequently, DoT had directed all telecom service providers including Bharti Airtel, Vodafone, Idea Cellular etc to provide an alternative online Aadhaar verification process which would allow this category of people to verify their Aadhaar without visiting the store and without physical biometric verification. DoT had also asked them to provide an IVR based alternative which, however, would have required that the user’s mobile number be pre-linked to their Aadhaar in UIDAI’s data base.
However, TSPs like Airtel, Vodafone, and Idea are yet to fully comply with this government directive. So far, these telecom giants have only made the IVR option functional while the online verification facility is still not available. ET Online checked websites of Airtel, Vodafone, Idea and BSNL, and only the public sector provider BSNL, has made the online alternative available to its subscribers.
When contacted, Idea officials said that they are still working on rolling out the online re-verification process, however, they did not specify a timeline by when it will be available. Sources at Vodafone said that the online alternative will be made available in a week’s time.
Responding to ET Online’s query Airtel officials said that the company plans to start the online verification facility in the next few days. It may be recalled that Airtel used the e-KYC Aadhaar verification process to open payments bank accounts without consent of users. Due to this, Unique Identification Authority of India (UIDAI), while suspending the Airtel’s e-KYC licence, had imposed a fine of Rs 2.5 crore on the payments bank. It later allowed Airtel to resume Aadhaar-based e-KYC verification of its telecom subscribers till March 31 to facilitate linking of Aadhaar with mobile SIMs as per a Supreme Court directive.

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